Cookie & Data Usage Policy

Understanding how WebChannelRelay uses tracking technologies to enhance your mobile development experience

Last Updated: January 15, 2025

What Are Cookies & Tracking Technologies?

When you visit webchannelrelay.com, we use various technologies to understand how you interact with our mobile development services. Think of these as digital breadcrumbs that help us remember your preferences and improve your experience.

These technologies work behind the scenes while you explore our custom mobile solutions, read about our development processes, or contact our team in Hakodate.

Technologies We Use:

  • HTTP Cookies for session management
  • Local Storage for preference saving
  • Analytics Scripts for usage patterns
  • Performance Monitoring Tools
  • Security Tracking Systems

How We Use Your Data

Our approach focuses on creating better mobile solutions for businesses in Japan and beyond. We track how visitors navigate our site to understand which services resonate most with potential clients.

For instance, if many visitors spend time reading about our infrastructure services, we know that's valuable content worth expanding. This helps us serve businesses looking for reliable mobile development partners.

Essential Cookies

These keep our website functioning properly. Without them, basic features like contact forms and navigation wouldn't work correctly.

Examples: Session identifiers, security tokens, language preferences, form data preservation

Analytics Cookies

We use these to understand which pages are most helpful to visitors and how long people spend learning about our mobile development services.

Examples: Page view tracking, time spent on site, popular content identification, user journey mapping

Performance Cookies

These help us optimize loading times and ensure our site works smoothly across different devices and connection speeds in Japan.

Examples: Load time monitoring, error tracking, bandwidth optimization, mobile performance metrics

Functional Cookies

These remember your preferences so you don't have to re-enter information when you return to learn more about our services.

Examples: Contact form pre-filling, preferred communication methods, returning visitor recognition

Managing Your Cookie Preferences

You have complete control over how cookies work on your device. Here's how to adjust settings in popular browsers:

Chrome Browser

Go to Settings → Privacy and Security → Cookies and other site data. Choose from "Allow all cookies," "Block third-party cookies," or "Block all cookies."

Firefox Browser

Open Preferences → Privacy & Security → Cookies and Site Data. Select your preferred level of cookie blocking and tracking protection.

Safari Browser

Safari Preferences → Privacy tab → Choose "Prevent cross-site tracking" or "Block all cookies" based on your comfort level.

Edge Browser

Settings → Cookies and site permissions → Cookies and site data. Configure blocking levels and manage stored site data.

Data Retention Periods

Different types of data are kept for varying periods based on their purpose and legal requirements:

Session

Temporary Cookies

Deleted automatically when you close your browser. Used for form data and current session management.

30 Days

Analytics Data

Page views and interaction data to understand site usage patterns. Helps improve our mobile development resources.

1 Year

Preference Cookies

Remember your settings and preferences for returning visits. Makes your experience more convenient over time.

2 Years

Performance Data

Long-term trends help us optimize our website's speed and reliability for businesses across Japan.

Questions About Our Cookie Policy?

Our team in Hakodate is here to explain any aspect of how we handle your data and privacy.

Email help@webchannelrelay.com
Phone +81794622454
Address 832-4 Nishikikyocho, Hakodate, Hokkaido 041-0824, Japan